Once we got home yes the interior was chocolate but this cake was not a proper black forest cake. So we will not be returning to place again, too over priced for the results we were given and the treatment from the staff members.
We were suggested to seat in the corner of the patio since we had two young children (they were very behavioral children who never got up from their chair during our stay). It was really hot and humid that day. Just sitting there the humidity was taking our energy away. We asked to change the setting of a ceiling fun but it wasn't mechanically impossible. Nothing they could done......
Great staff, tasty food but a bit pricey for lunch. Especially the desserts are pricey. Great down home cottage feeling.
Very disappointed in quality, and service. When I first arrived I was presented with a Pie instead of a Black Forest Cake! Was 1st told it's what I ordered, then was told "oh I'm sorry I never saw one before so I didn't know". When my cake was finally located and shown to me I was very put off by the kid sprinkles and cheap plastic balloon just stuck in the middle. My cake only slightly resembles a black forest with the cherry topping but having been served a pie first the several staff members trying to assure me the cake was right brought no comfort at all! I wasn't excited about purchasing a cake that looked nothing like my expectations. My fear was that I would dive the hour home and cut into something totally wrong. Staff offered to scrape the top an re-do the decorations and that it would be quick, but their attitude and still attempts to talk confidently about all the mistakes up to this point are only more discouraging.
Update: We paid $53.95 for the cake. They fixed the top only by scrapping off what wasn't covered in sprinkles and put merichino cherries in it's place. They made no effort to compensate for the gross presentation of the cake, or the legenth of time we waited on them to find our cake and then fix it.
The best brunch bar none. Don't miss the muffins and butter. Entrees are fabulous. Good coffee.
We all couldn't finish our meal because this hotness yet a server asked us for dessert order.........
Food was delicious and the wait staff were very nice. Lots of stuff to look at - honey, jams and jellies, baked goods, ground coffees. Tables on the porch were quaint too. Right on Calhoun Street in the middle of all the antique shops. Loved it!
The place was small and cramped even after the lunch rush. On our trip up I was thinking it would have been nice to stay for lunch but after everything I have seen and experienced I barely wanted to leave with what I came to purchase. Not sure all the awards on the wall we're earned, unless this cake tastes out of this world I will not be returning!
I will give stars to creations, quality and quantity of the food. For the customer service, I think they need to work on it.
The Cottage Cafe Bakery Tea Room is a US Cafe based in Bluffton, Georgia. The Cottage Cafe Bakery Tea Room is located at 38 Calhoun St, Bluffton, SC 29910, USA.
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