I'll try to make this straight to the point. I have been going to Marina for maybe a little over a year now and I would say I have become a loyal customer. You can never go wrong staying true and loyal to ur "loyal customers". I will say this, my hair has never fell below perfect! She is good at what she does but maybe too good for her own good. Are you suppose to accept mediocre or even down right messy customer service just because your hair is everything u want it to be? Well that is what I found myself doing. Since day one of being a consistent and loyal customer this woman could not do the same for me. She was never consistent with her prices and has RAISED my price THREE times since I started going a little over a year ago, and that is really not much time to have gone up THAT MANY TIMES. The notice is always random and out of the blue. She comes off as a nice lady but I think a tad manipulative. I didn't think much of it this time around (for the 3rd time) but later on felt like If u were an appreciated customer you would know it and do I feel like an appreciated, valued loyal customer? NO I DO NOT and as hard as it will be to walk away, I WILL NOT be returning just to be played with as well as my money, I work hard for my money just like she does and I don't make mine just to give it away to her!!. I've even sent people to her. There's been a few times I turned down others when I could get in with her right away I just waited on her. A time or two, Ive made an appointment just to get there to be turned around knowing I don't live local. I don't know how there's many reviews stating consistent prices and low prices or watever but maybe that's just goes to those she choose and sorry to the ones she don't because my prices started high just to get higher. The first 2 increases, for both my wash and perm went up just $5 both times (no biggie I thought, (but still not agreeing with the inconsistency) and for the last increase to be a $15 jump!! The devil is a liar and truth is THAT AINT HAPPENING!! She doesn't even have one set price for her services, this is just too messy and all over the place for me! This could have been a 5 star review but I believe CUSTOMER SERVICE goes a long way "too good for her own good"
My name is Kisha I have been going to Marina for over six years, she is nothing but spectacular.Marina takes her time with your hair.You will NOT be disappointed.She is more than just my hairstylist you will love every experience at Tropical Salon.
Marina is the best, my hair looks great. I recommend it 10000%. The keratin treatment brought me back to life my hair... AMAZING. and the prices are very affordable.
Marina is truly good at what she does. My girls and I have been going to her for years, and there was never a time we were left disappointed. She has always been professional and very nice to us. I have sent SEVERAL people to her who were very pleased. She is very passionate about her work, and takes care of your hair. I've seen the passion in her when customers returned and did not do what she advised them to do with caring for their hair. She was not rude or disrespect, but she was hurt. That said a lot to me. I can't stand when people blame a beautician, especially a good one, for their lack of care for themselves. A beautician is not with you once you leave, so what you do afterwards matters. If you don't HELP to take care of your hair then it will show. It's a team effort. I've seen her work hard long hours several times and was not feeling well at all, and sometimes without any help. I always believed that you get what you pay for. So many people is always looking for a handout. Just like we work hard for our money, so does she. I'VE SEEN IT TIME AND TIME AGAIN. As far as her prices, mine has always been the same. She is ALWAYS busy, so I don't see where over charging people would be a must for her. Trust, once she puts her hands in your head you will not want anyone else afterwards. She's been my beautician for over 5 years now.....
Have been coming to Tropical Beauty Salon for 5 months and I absolutely love how Mariana does my hair. I used to drive to Charleston to get my hair done even though it was costly. Now I have found a place where the prices are very reasonable and she makes my hair so pretty!
Tropical Beauty Salon And Barber Shop is a US Beauty Salon based in Bluffton, Georgia. Tropical Beauty Salon And Barber Shop is located at 12A State Of Mind St, Bluffton, SC 29910, USA.
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